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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Israel Maldonado Maldonado

Israel Maldonado Maldonado

September 30, 2026

5  out of  5
rating by Israel Maldonado Maldonado
"Gran atención al cliente, un trato muy profesional y amable por parte de José. ¡Totalmente recomendado!"
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The Complete Solution Insulation LLC

September 30, 2026

5  out of  5
rating by The Complete Solution Insulation LLC
"Jose Vargas with State Farm provided my auto, home and life insurance. Jose explained all in a manner that I can understand. I wrote my life insurance today. I Recommend him. excellent service"
We responded:
"Great company is the complete Solutions installations!

I appreciate the Google review and welcome to State Farm!"
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Mina Arrezola

September 28, 2026

5  out of  5
rating by Mina Arrezola
"José Vargas con State Farm, me explica mis seguros en una manera de entender. me busco buenas coberturas que me ayuden en caso de un accidente!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Isabel Cruz Ferrer

September 28, 2026

5  out of  5
rating by Isabel Cruz Ferrer
"Joseph Rodriguez me contesta todas mis preguntas y me da buen servicio en Español! Lo recomiendo"
We responded:
"Isabel, thank you for the amazing review! Our Salem insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jose Vargas, your State Farm Agent "
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Miguel Contreras

September 22, 2026

5  out of  5
rating by Miguel Contreras
"Ive had State Farm Ins w Agent Jose Vargas for several years now. He is terrific! We meet in person and on the phone as needed and he is very good at explaining my insurance needs. He also has an office assistant named Joseph Rodriguez who is very knowledgeable, helpful and responsive to my questions. They are the reason I stay w State Farm. Their Customer Service is excellent!"
We responded:
"Thank you for the Google Review Miguel!

We do appreciate your business"
Profile photo of Gabriel Gaona

Gabriel Gaona

September 17, 2026

5  out of  5
rating by Gabriel Gaona
"Jose Vargas con State Farm le ayudo mucho en mis seguros de coches, casa y seguro de vida! Excelente. Lo recomiendo!"
We responded:
"Gabriel, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jose Vargas and Team "
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ROCIO LOPEZ

September 15, 2026

5  out of  5
rating by ROCIO LOPEZ
"Siempre son muy amables y atienden nuestras inquietudes al momento son un gran equipo muchas gracias"
We responded:
"Thank you so much for the 5 stars, ROCIO! We truly appreciate your feedback and are always happy to help whenever you need us. "
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wally gonzalez

September 14, 2026

5  out of  5
rating by wally gonzalez
"Jose quickly got me my quote and was very helpful."
We responded:
"Thank you for the 5-star review of Jose Vargas’s team - we really appreciate your kind words! "
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Eva Garcia

September 3, 2026

5  out of  5
rating by Eva Garcia
"Thank you for taking the time to go over my policies 😊 we appreciated it."
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Maria Avila

September 2, 2026

5  out of  5
rating by Maria Avila
"Muy buen servicio, muy amable y en mi idioma.

Recomendado."
We responded:
"Thank you so much for your kind review, Maria!  If you need insurance assistance, we are just an email or call away! - Jose Vargas, your State Farm Agent   "
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Lorenzo Guzman

August 27, 2026

4  out of  5
rating by Lorenzo Guzman
"Buena atención al cliente y
Muy eficiente"
We responded:
"Thank you for the great review, Lorenzo! It means a lot that you took the time to share your experience with my team and I here in Salem. - Your State Farm Agent, Jose Vargas "
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Beth Quackenbush

August 4, 2026

5  out of  5
rating by Beth Quackenbush
"Friendly, helpful agent with personal experience with insurance snafus. Open, personable assistants able to answer questions and connect with State Farm administration and other Companies to find answers. People I could count on."
We responded:
"Beth, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jose Vargas and Team "
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Andrea Randolph

July 24, 2026

5  out of  5
rating by Andrea Randolph
"Thank you Jose Vargas for helping my family on our claim! He did it all for us! Great customer service
I recommend him and his agency!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maria Roque

July 16, 2026

5  out of  5
rating by Maria Roque
"Jose Vargas has provided excellent service in my auto, life and home! I recommend him"
We responded:
"Hi Maria, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jose Vargas, Your State Farm Agent "
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Geovani Roque

July 16, 2026

5  out of  5
rating by Geovani Roque
"Joseph Rodríguez is a great agent! Helps me on all my insurance needs"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Chad Werber

Chad Werber

May 29, 2026

5  out of  5
rating by Chad Werber
"Joseph was incredibly helpful, professional, and easy to work with throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt confident about my coverage options. It never felt rushed or salesy, just genuine customer service and a real willingness to help.

It’s rare to find someone who combines knowledge with such a friendly and approachable attitude. If you’re looking for great service at State Farm, I highly recommend asking for Joseph. He made the whole experience smooth and stress-free."
We responded:
"Chad, thank you for your wonderful review of State Farm Agent Jose Vargas’s Team!"
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Josephine

May 2, 2026

5  out of  5
rating by Josephine
"Jose is personable, knowledgeable, and professional. He takes the time to explain things in-depth (which is important for confusing things like insurance) and really tries to get you set up with what makes the most sense for your situation; in other words, he truly cares for his clients. I never thought I would enjoy a meeting with an insurance agent, but Jose is a genuinely awesome person who just happens to also be an incredible insurance agent."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jose Vargas’s Team here in Salem . "
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Larry Garrett

April 25, 2026

5  out of  5
rating by Larry Garrett
"Jose expertly guided me with answers to my particular insurance question. He has been our home and car insurance agent for many years."
We responded:
"We are grateful for your 5-star review, Larry! Thanks for taking a moment to share your positive rating of State Farm Agent Jose Vargas’s Team here in Salem . "
Profile photo of Antonio Rivera

Antonio Rivera

April 17, 2026

5  out of  5
rating by Antonio Rivera
"I’m really happy I made the switch over to Jose Vargas for my coverage. He did a great job explaining everything clearly and made sure I understood exactly what was covered, which I really appreciated.

I’d definitely recommend anyone looking for insurance to go with him. He takes the time to make sure you’re taken care of and that everything actually makes sense, not just rushed through. Great experience"
We responded:
"Antonio, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jose Vargas’s Team is just a call or email away!"
Profile photo of Michele Masonheimer (Mich)

Michele Masonheimer (Mich)

February 10, 2026

1  out of  5
rating by Michele Masonheimer (Mich)
"I have never had any communication at all with Jose Vargas and only emails or texts with someone from his agency. I have had nothing but problems with State Farm since I bought my house. I went with them on the recommendation of my mortgage broker who, after everything I've had to deal with, now says they regret sending me to them. I was told my policy was in place and sent the declarations pages so we proceeded with closing on my house on November 5th. Within 2 weeks I was sent a text message telling me my policy couldn't be issued unless I fixed the "problems" a 3rd party inspector said was wrong with the roof. The roof was just replaced several months before I bought the house but, more important, I was not made aware of any inspection taking place nor was I present for it. When I asked for clarification I was sent a partial picture of my roof with pine needles on it. Given it was mid-November I figured they would realize trees drop leaves and needles. Evidently they considered that damage to my roof and I was told I needed to "fix" it. I was also told I needed to "clear the branches" from the roof. The trees on my property are over 30 feet tall and the closet branches are more than 10 feet above the roof. I would literally have to have four 30+ ft trees cut down and one is on both mine and my neighbors properties. I was told just clearing the debris would be enough. So I cleared them from the roof, sent in pictures and was told everything was fine. Then, 3 weeks after that I received a letter in the mail AGAIN stating that my roof was damaged and my policy was being canceled and was also sent a refund check. This time I called my mortgage broker and they got clarification. They were told the letter and check were "automatically generated" and sent out but that my policy was still in place. Fast forward 2 more weeks and I get ANOTHER letter stating that State Farm didn't receive yet ANOTHER bit of information I was neither told about nor had access to due to the fact that they wanted itemized proof of updates to the plumbing and electrical systems. That was information I didn't have access to but my real estate agent contacted the seller and obtained the records and submitted them to State Farm. Despite that State Farm went ahead and nearly doubled my premium stating, AGAIN, they didn't receive the information. By this time I was at my over the whole situation and searched for another insurance company. Within 2 weeks I secured a policy with another company that was simple to aquire, just a few dollars more than the State Farm policy, had better terms and didn't involve all the complications I had to navigate with State Farm. The next complication has been trying to cancel the State Farm policy. This time I went in person to the office and was assured the policy is canceled and I would receive a refund check shortly. Imagine my surprise today when I open my mail and receive a BILL instead of the refund check! My policy was in an escrow account so it was PAID IN FULL for the year when the sale was finalized! I am completely over dealing with State Farm and the lack of communication from this agency! Now I have to take ANOTHER day off work to get this straightened out AGAIN because I just don't trust doing this over the phone or text or email anymore! I will NEVER use State Farm insurance again nor will I EVER recommend them!"
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Ricardo Flores

January 21, 2026

5  out of  5
rating by Ricardo Flores
"José Vargas me ayuda! Estoy muy conforme con el y me ayuda mucho. Buen servicio en mis seguros!"
We responded:
"Ricardo!

We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Ricardo, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jose Vargas’s Team—we are always here to help! "
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William Espinoza

January 20, 2026

5  out of  5
rating by William Espinoza
"I haven’t had the pleasure of meeting Jose in person yet—most of our communication has been through text. But honestly, that’s part of what has made this experience so great. Anytime I’ve had a question, Jose has been incredibly easy to reach and responds very quickly.
Recently, there was a small misunderstanding with my lender, and Jose went above and beyond by reaching out to them directly and getting everything straightened out. Truly amazing service!
Great job, and thank you so much, Jos"
We responded:
"Thank you, William Espinoza for the Google Review! I really appreciate your kind words towards our office. I am happy to hear that we took care of your insurance needs. "
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Express Pressure Wash

October 30, 2025

5  out of  5
rating by Express Pressure Wash
"Jose Vargas con State Farm me da buen servicio y me contesta todas mis preguntas! Excelente precios en coches y seguros de vida! Lo recomiendo!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Juan Paniagua

October 27, 2025

5  out of  5
rating by Juan Paniagua
"José Vargas con State Farm me traído bien en servicio, tuve una buena experiencia en mi raclo de coches y me ayudó mucho!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Letty amador

October 21, 2025

5  out of  5
rating by Letty amador
"Varios años de excelente servicio sobre todo cuando necesitamos ayuda siempre esta disponible gracias Jose Vargas"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"